Terms and Conditions - Hedge Trimming Putney
Welcome to Hedge Trimming Putney. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Services Provided
Hedge Trimming Putney offers professional hedge trimming and maintenance services within the Putney area. Our services include:
- Hedge Trimming: Precision trimming to maintain the shape and health of your hedges.
- Hedge Shaping: Custom shaping to enhance the aesthetic appeal of your garden.
- Pruning: Removing dead or overgrown branches to promote healthy growth.
- Maintenance Plans: Regular maintenance schedules tailored to your needs.
2. Booking and Scheduling
To schedule a service, clients must:
- Contact us via phone or email to arrange an appointment.
- Provide accurate information regarding the size and condition of the hedges.
- Confirm the appointment date and time.
We strive to accommodate all scheduling requests; however, availability is subject to change. Clients will be notified promptly of any adjustments.
2.1. Cancellations and Rescheduling
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
3. Payment Terms
Payment for services is due upon completion of the work, unless prior arrangements have been made. We accept the following payment methods:
- Cash
- Credit/Debit Cards
- Bank Transfers
Invoices will be provided for all services rendered. Late payments may incur additional charges.
3.1. Pricing
Our pricing is based on the scope of work required. Estimates are provided after an initial assessment of your hedges. Prices may vary depending on factors such as hedge size, complexity, and accessibility.
4. Client Responsibilities
Clients are responsible for:
- Providing access to the property during the scheduled service time.
- Ensuring that pets and children are kept away from the work area.
- Communicating any specific requirements or concerns to our team prior to the service.
Failure to meet these responsibilities may impact the quality and timeliness of the services provided.
5. Service Standards
Hedge Trimming Putney is committed to delivering high-quality services. Our team adheres to industry standards and best practices to ensure your hedges are healthy and aesthetically pleasing.
5.1. Quality Assurance
After completing the service, we conduct a quality assurance check to verify that all work meets our standards. If you are dissatisfied with any aspect of the service, please notify us within 24 hours for resolution.
6. Liability
While we take all necessary precautions to prevent accidents, hedge trimming involves inherent risks. Hedge Trimming Putney is not liable for any accidental damage to property or injury that may occur during the provision of services, except where caused by our negligence.
6.1. Insurance
We maintain comprehensive liability insurance to cover any potential damages resulting from our services. Details of our insurance coverage are available upon request.
7. Termination of Services
Either party may terminate the service agreement under the following conditions:
- By Client: If dissatisfied with the services, the client may terminate the agreement with written notice.
- By Hedge Trimming Putney: We reserve the right to terminate services if clients fail to adhere to agreed terms or engage in disruptive behavior.
Upon termination, any outstanding payments for services rendered up to the termination date are due immediately.
8. Privacy Policy
Hedge Trimming Putney respects your privacy. We collect personal information solely for the purposes of providing our services. Your information will not be shared with third parties without your consent, except as required by law.
8.1. Data Protection
We implement appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. Our data handling practices comply with applicable data protection regulations.
9. Changes to Terms and Conditions
We may update these terms and conditions periodically. Clients will be notified of any significant changes. Continued use of our services signifies acceptance of the updated terms.
9.1. Notification of Changes
Changes to the terms and conditions will be communicated via email or through our official communication channels. It is the client's responsibility to stay informed about the latest terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Putney.
10.1. Dispute Resolution
In the event of a dispute, both parties agree to seek resolution through negotiation or mediation before pursuing legal action.
11. Force Majeure
Hedge Trimming Putney is not liable for any failure to perform services due to causes beyond our reasonable control, including natural disasters, acts of government, or other unforeseen events.
11.1. Notification of Force Majeure
We will inform clients promptly if a force majeure event affects the scheduling or execution of services.
12. Intellectual Property
All materials, including logos, content, and designs related to Hedge Trimming Putney, are the intellectual property of the company and are protected by applicable laws. Unauthorized use or reproduction is prohibited.
12.1. Use of Materials
Clients may use company-provided materials for personal reference only and may not distribute or modify them without explicit permission.
13. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13.1. Invalid Provisions
Invalid provisions will be replaced with enforceable terms that closely match the original intent.
14. Entire Agreement
These terms and conditions constitute the entire agreement between the client and Hedge Trimming Putney, superseding all prior agreements or understandings.
14.1. Amendments
Any amendments to this agreement must be made in writing and signed by both parties.
15. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing Hedge Trimming Putney. We look forward to serving you.